Safety

Emergency Alerts

PunchAlert is our primary tool to communicate emergencies
to you. Choose to receive a text, email, phone call or any combination of the three, for emergencies such as loss of building power, disruption of parking, fire, active shooter and other critical events which may impact the ability to operate
or work safely on premises. 

Using the following information, please follow these instructions to create a new user profile and track your organization NWO-CLT Ballantyne West. Use the LIST
JOIN CODE B1Alerts to receive emergency notifications. 

You may also TEXT the word to Ballantyne1 to 77297.
You will receive the confirmation response “Thank you for signing up to receive emergency notifications for the
Ballantyne One Building.”


For additional resources, these training videos may be helpful:
Reporting an Emergency Using PunchAlert
Receiving PunchAlert Announcements

For questions, please contact our PunchAlert Helpdesk 
at pahelpdesk@northwoodoffice.com.
 
24 Hour Security / Lost & Found
704-649-8200 mobile
911 Ambulance, Emergency, Fire, Police
 
Emergency Assembly Point
Open parking area 100’ from building
Theft Prevention

Please avoid leaving packages unattended in collection areas. If you are mailing money, gift cards or valuable items, please use your local post office or FedEx/UPS store to ensure your package is delivered in a secure manner. The Ballantyne Post Office is located at 8240 Ballantyne Commons Parkway. 

Additionally, to lower the risk of a vehicle break-in, see the tips below.
  1. Keep vehicles locked and all valuables hidden. Don’t make it easy for a thief to break in or reach in and take anything of value! Make it a habit to double-check that your doors are locked, and your windows are closed when parking your vehicle. Avoid keeping valuables in your car at all. If you must leave something important in your car, put it in your trunk before you reach your destination.
  2. Don’t leave your car running. It can be tempting to leave your car running when you’re just popping in and out of the store, but this also makes it easy for a thief to hop in and drive away.
  3. Park in well-lit areas. If you’re parking your car somewhere after the sun has gone down, try to find a spot underneath a streetlight that’s well-lit and well-trafficked. Thieves may be less likely to rummage through a car with a spotlight on them and a potential audience just around the corner.
  4. Report Suspicious activity to Police via 911 and Security at 704.648.8200.
 
Additional Resources
CMPD South Division 704.336.3030
Department of Homeland Security
FBI
 
For more information about emergency procedures, please view the Emergency Response Guide.
 
 


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